12 +

Years Experience

We, Technosoft:

  • IT support staff collectively bring over 12 years of experience, ensuring a deep understanding of hardware, software, and network infrastructure.
  • Pride ourselves on our ability to quickly assess and resolve technical challenges to minimize disruptions to your business operations.

L1 (Level 1) Support

Acts as the first point of contact for users experiencing IT issues.

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L2 (Level 2) Support

Handles more complex issues that L1 cannot resolve.

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L3 (Level 3) Support

Provides solutions for the most complex and specialized technical issues.

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Service

Our IT Support Services

Helpdesk Support

24/7 Helpdesk: Accessible support via phone, email, or live chat for quick troubleshooting.

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Network Management and Support

Setup, maintenance, and optimization of your network infrastructure.

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Hardware and Software Support

Support with setting up new hardware and installing/upgrading software.

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Advanced Cybersecurity Solutions

Security Audits: Assessing your systems for potential vulnerabilities.

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System Maintenance

Software Updates and Patches: Regular updates for operating systems, applications, and antivirus software.

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On-Site Support

For issues that cannot be resolved remotely, our technicians will visit your office for hands-on support

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Are You Ready? Book Appoinment Now!

Get Your Quite or Call : +94 71 573 7311
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Service Delivery Model

Our service delivery will consist of the following phases:

Initial Assessment

We begin by conducting a comprehensive assessment of your existing IT infrastructure, identifying areas for improvement, and creating a customized support plan.

Implementation

Our team will execute the support plan, ensuring that all systems are optimized and configured for maximum performance, security, and reliability.

Ongoing Support

After implementation, we provide ongoing support, including regular system checks, updates, and responsive assistance for any technical issues.

Continuous Improvement

We will work with your team to assess evolving needs and adjust our services as your business grows or faces new challenges.

Pricing Table

Affordable Price Plans

$400Monthly

  • L1 and L2 Helpdesk Support
  • Basic Maintenance
  • IT Security Monitoring
  • 2 On-Site Visits per Month
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$500Monthly

  • Includes Basic Package
  • Network Support [L1 & L2]
  • System Optimization
  • 4 On-Site Visits per Month
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$750Monthly

  • Includes Standard Package
  • On-Site Support
  • L3 Support upon Requirement
  • Advanced Security Solutions
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Faq

General Questions
Frequently Asked Questions?

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